Hydra Levels — Privacy Policy

Effective date: October 2, 2025

Overview

This Privacy Policy explains how Hydra Levels (“Hydra Levels,” “we,” “our,” “us”) collects, uses, and shares information about you when you access our website, members backoffice, and related services (collectively, the “Service”). By using the Service, you agree to this Policy. If you do not agree, please do not use the Service.

Scope & State-Based Rights

Depending on where you live, you may have additional rights under applicable state or national laws (e.g., access, deletion, correction, or portability). You can contact us through the support channel in your backoffice or via our contact page to exercise your rights where applicable.

Information We Collect

• Account Information: Name, email address, country, and any details you provide to manage your account and payouts.
• Usage & Device Information: IP address, device/browser type, pages viewed, referring/exit pages, and timestamps to help us secure and improve the Service.
• Cookies & Similar Technologies: We use cookies, pixels, and local storage for authentication, preferences, analytics, fraud prevention, and ad-related features.
• User-Submitted Content: Any materials you submit (e.g., ad creatives, support requests) and related metadata.
• Payment & Transaction Data: Limited details necessary to process purchases/withdrawals (handled by our payment processors).

How We Use Information

• Provide, maintain, and improve the Service (including ad viewing, credits, and backoffice features).
• Authenticate users, prevent fraud/abuse, and secure accounts.
• Analyze performance and usage to enhance user experience and site reliability.
• Communicate with you about updates, security notices, and relevant marketing (you can adjust preferences at any time).
• Comply with legal obligations and enforce our Terms & Conditions.

Analytics (including Google Analytics)

We use analytics tools (such as Google Analytics) that set cookies to collect standard internet log information and visitor behavior in pseudonymous or aggregated form. These tools help us understand how the Service is used and improve it. You can learn more about Google’s practices and opt-out options via your browser settings or the Google Analytics opt-out add-on.

Advertising, Cookies & Your Choices

• We and our partners may use cookies and similar technologies to measure ad performance and prevent abuse.
• Some third-party ad networks (e.g., Google Ads/AdSense) may use cookies (including “DART” or similar) to show ads based on your visits to this and other sites.
• You can control cookies via your browser settings. Disabling cookies may impact certain features (e.g., login persistence, timers).

Children’s Privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children under 18 and will remove such data if we become aware of it.

How We Share Information

• Service Providers: We share data with vendors who support our operations (hosting, analytics, anti-fraud, email, payments). They must use it only as instructed.
• Legal & Safety: We may disclose information to comply with law, enforce our terms, or protect rights, security, and property.
• Business Transfers: In a merger, acquisition, or asset sale, information may be transferred as permitted by law.
• Aggregated/De-identified Data: We may share reports that do not identify you personally.

Links to Third-Party Sites

Our Service may contain links to external sites. Their privacy practices are governed by their own policies, not this one.

Community & Comments

If we offer community features (e.g., comments, forums), content you post may be public. We may moderate or remove content that violates our policies (e.g., spam, illegal, harassing, or infringing material). You retain ownership of your posts but grant Hydra Levels a license to host, display, and distribute them in connection with the Service.

Data Security & Retention

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure. We retain information as long as necessary for the purposes described in this Policy, unless a longer period is required by law.

Your Choices & Rights

• Access, update, or delete certain account information via your backoffice or by contacting us.
• Manage marketing emails by using unsubscribe links or adjusting your preferences.
• Control cookies in your browser settings.

Changes to This Policy

We may update this Policy from time to time. The “Effective date” will reflect the latest changes. Your continued use of the Service after updates constitutes acceptance of the revised Policy.

Contact Us

If you have questions or requests related to this Policy, please contact us here.